A little help.
A more thoughtful stay.
Make arrival feel intentional, put property answers within reach, and hear about guest concerns while there is still time to help.
The assistant
that knows the house.
Smarty is your property’s virtual AI assistant. Guests can get instant answers about Wi-Fi, TV, the hot tub, house rules, and local recommendations.
The guest tablet brings the experience into the property, with welcome content and useful ways to connect during the stay.
Illustrative conversation, not a live AI chat.
A place for the details.
A way to stay connected.
Welcome content
Bring property information into the guest experience so the essentials have a clear home.
Virtual guest book
Include a digital guest-book experience as part of the stay.
Direct booking
Put direct-booking opportunities in front of guests who already know your property.
Don’t wait
for the review.
A guest can report how the stay is going. If they are unhappy, SmartStay asks what the issue is and what happened, then sends a real-time alert with context.
Typical categories include cleanliness, temperature, Wi-Fi or TV, hot tub or pool, maintenance, supplies, and other concerns.
How’s your stay?
The goal is early intervention. This flow depends on the guest sharing feedback; it does not automatically detect satisfaction.
Set the welcome.
Let the property respond.
Configured lighting and climate routines can respond to guest arrival and departure. The right devices and routines are selected during your property walkthrough.
Exact behavior depends on the supported devices and setup for your property.
Let’s see what your property can do.
Property walkthrough → Itemized quote → Installation → Go live