SmartStay connects guest experience, property automation, continuous monitoring, real-time alerts, and owner visibility in one platform built for vacation rentals.

No. SmartStay.ai can operate separately from SmartStay property management. Your walkthrough will focus on the technology and service package for your property.

Smarty provides property-specific answers about Wi-Fi, TV, the hot tub, house rules, and local recommendations. The guest experience also includes welcome content, a virtual guest book, maintenance reporting, satisfaction feedback, and direct-booking opportunities.

Guests can report a happy, normal, or unhappy stay. When a guest is unhappy, the flow gathers the issue category and an explanation of what happened, so the real-time alert includes context. It depends on guests choosing to share feedback.

Usually not. Compatible thermostats, locks, and lighting can be integrated where practical. We review your existing setup before recommending hardware; support is confirmed device by device.

Depending on the installed devices, SmartStay can bring together water, electricity, temperature, connected smoke/CO events, and supported pool or hot tub conditions. The owner dashboard also brings connected devices, including locks, into one view.

Automatic shutoff is available where supported hardware is installed and the response is configured. Your walkthrough and itemized quote identify whether this capability is part of your package.

Pool or hot tub monitoring simply is not included in your property’s package. The system is tailored to the amenities and devices you actually have.

Configured lighting and climate routines can respond to guest arrival and departure. The exact routines and connected devices are defined for your property.

Connected events, conditions, usage, and guest feedback build an operating history. Developing a baseline for the individual property helps make unusual conditions easier to identify and alerts and automations more useful over time.

It is in development. The planned computer-vision capability is intended to help flag cleanliness, maintenance, missing-item, or damage concerns. It is not presented as an available feature in the current package.

Immersive in-cabin experiences are planned. They are a future direction, not part of the current feature offering described here.

Your quote separates hardware, installation and setup, and ongoing platform service. The package depends on property size, layout, existing devices, amenities, and what you want to monitor or automate. Contact us for current rates and any available program terms.

We walk through the property, review existing devices and amenities, and recommend a package. You receive a firm, itemized hardware quote before anything is ordered.

Installation and testing are scheduled around your booking calendar. When the system goes live, the owner dashboard activates and your team is walked through the setup.

Schedule a property walkthrough. Tell us the property location, how many properties you manage, and which guest-experience or monitoring needs matter most to you.