GuestVibe™ Real-Time Guest Feedback Simplified
Our Patent pending GuestVibe ffedbzack system, has a User-friendly interface makes feedback collection a breeze. Featuring three icons: dissatisfied, neutral, or happy, it’s as simple as a guest’s click. When guests select ‘dissatisfied,’ they can quickly pinpoint specific aspects of their stay that need improvement from a pre-set list and provide additional details using voice input.
Experience the Immediate Benefits of GuestVibe™
GuestVibe™ seamlessly integrates with the SmartStay Home Hub, enabling guests to share real-time feedback about various stay elements, such as bed comfort, linens, or suggestions for added amenities like a smart TV.
Valuable Insights for Hosts
The feedback collected through GuestVibe™ delivers actionable insights invaluable for property hosts. By understanding guest preferences, behaviors, and overall satisfaction during their stay, hosts can better meet guest expectations and enhance their experience.
Data-Driven Property Improvements
Hosts can leverage GuestVibe™ to monitor and address real-time issues, adjusting to improve satisfaction, increase positive reviews, and foster repeat bookings. The actionable data helps target specific areas of improvement, ultimately enhancing the guest experience.
Enhancing Brand Visibility and Advocacy
By enhancing guest experiences, GuestVibe™ fosters brand loyalty and encourages guest advocacy. Its insightful data contributes to long-term success, boosting reservations and establishing a strong competitive edge within the hospitality industry.